Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User") and zb66 ("we", "us", "the Company") governing your use of the zb66 website, mobile interface, and all related services. By creating an account, making a deposit, or placing a bet on the zb66 platform, you confirm that you have read, understood, and accepted these Terms in their entirety.

If you do not agree to any provision of these Terms, you must immediately discontinue your use of the zb66 platform. These Terms supersede any prior agreements or representations, whether verbal or written, between you and zb66 regarding the subject matter herein.

2. Eligibility Requirements

To register and maintain an active account on zb66, you must meet all of the following eligibility criteria at all times:

• You must be at least 21 years of age. zb66 strictly prohibits access by persons under 21. We reserve the right to request age verification documents at any time.
• You must be legally permitted to participate in online gambling activities in your jurisdiction. It is your sole responsibility to ensure that online gambling is lawful where you reside.
• You must not be registered as a self-excluded player with zb66 or any affiliated platform, and you must not have been previously excluded or banned from zb66 for violations of these Terms.
• You must be acting on your own behalf and not as an agent, trustee, or representative of any third party. Corporate accounts and shared accounts are not permitted.

zb66 reserves the right to conduct enhanced due diligence checks at any stage, including Know Your Customer (KYC) verification, and to suspend or close accounts that do not meet eligibility requirements. Accounts found to be held by ineligible players will have winnings forfeited.

3. Account Registration and Security

Each player is permitted to hold only one account on the zb66 platform. Duplicate accounts are strictly prohibited and will result in immediate suspension of all associated accounts and forfeiture of any balances. When registering, you must provide complete, accurate, and truthful information. You are responsible for:

• Maintaining the confidentiality of your login credentials (username and password). You must not share your account details with any third party under any circumstances.
• Notifying zb66 customer support immediately if you become aware of any unauthorized access to your account or any breach of your account security.
• Ensuring that all personal details on your account remain current and accurate. You must promptly update your information if your contact details or personal circumstances change.
• All activity conducted through your account is deemed to have been authorized by you. zb66 shall not be liable for any losses resulting from unauthorized account access where the player has failed to take reasonable precautions.

4. Deposits, Withdrawals & Transactions

zb66 supports deposits and withdrawals in Bangladeshi Taka (BDT) via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and major international debit and credit cards. All transactions are processed in BDT unless otherwise stated. Minimum and maximum transaction limits apply to each payment method and are displayed at the point of transaction.

All deposits must originate from a payment method registered in your own name. Deposits from third-party accounts are not permitted and may result in account suspension. Regarding withdrawals, the following conditions apply:

• Withdrawals will only be processed to a payment method that has been verified and previously used for a deposit on the account. We do not process withdrawals to accounts belonging to third parties.
• Before any withdrawal is processed, zb66 may require satisfactory completion of KYC verification, including submission of a valid government-issued photo ID, proof of address, and proof of payment method ownership.
• zb66 processes withdrawal requests within 1–5 business days, subject to verification requirements. Processing times may vary depending on the selected payment method and prevailing banking conditions in Bangladesh.

zb66 reserves the right to delay or decline any withdrawal request that is flagged by our fraud-detection or anti-money-laundering systems pending further investigation. We will communicate any such delay to the player promptly.

5. Bonuses and Promotional Offers

zb66 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to specific wagering requirements and terms that are communicated at the time of the offer. By claiming any bonus, you agree to the relevant promotional terms in addition to these general Terms. The following general bonus rules apply:

• Bonuses must be used within the validity period specified in the promotional offer. Expired bonuses are forfeited automatically without compensation.
• Bonus funds are subject to wagering requirements before they can be converted to withdrawable cash. The applicable rollover amount will be clearly stated in the individual promotion terms.
• zb66 welcomes bonus claims by genuine recreational players only. Systematic bonus exploitation, use of prohibited software tools, or any behavior that constitutes abuse of the bonus system will result in forfeiture of bonus funds and possible account closure.
• Only one welcome bonus may be claimed per household, per device, and per payment method. Players who open multiple accounts to claim the same bonus will be considered to have violated these Terms.

zb66 reserves the right to amend, suspend, or withdraw any bonus or promotion at any time without prior notice. In all matters relating to bonus disputes, the decision of zb66 management is final and binding.

6. Responsible Gaming

zb66 is committed to promoting responsible gaming. We believe that gambling should be an enjoyable recreational activity, and we take our duty of care to our players seriously. Our platform is strictly for players aged 21 and above. If you believe that gambling is causing harm to you or someone you know, we strongly encourage you to make use of the tools available in your account settings, including deposit limits, session time limits, and self-exclusion options. You may also contact our customer support team at any time for guidance.

For detailed information on responsible gaming tools, self-exclusion procedures, and support resources available to players in Bangladesh, please visit our Responsible Gaming page. zb66 partners with independent support bodies and encourages any player who feels they may have a gambling problem to seek professional assistance immediately.

7. Prohibited Activities

The following activities are strictly prohibited on the zb66 platform. Engaging in any prohibited activity may result in immediate account suspension, permanent ban, forfeiture of all balances, and reporting to relevant authorities where required by law:

• Fraudulent activity, including but not limited to the use of stolen payment methods, providing false identification documents, or misrepresenting personal information during KYC verification.
• Collusion with other players, match-fixing, or any attempt to gain an unfair advantage over the house or other players through coordinated play, external tools, or exploitation of software vulnerabilities.
• Money laundering or any attempt to use the zb66 platform as a vehicle for the transfer, concealment, or conversion of funds derived from illegal sources.
• Use of automated bots, scripts, or artificial intelligence systems to place bets, exploit bonus offers, or otherwise interact with the platform in a manner not intended for human players.
• Threatening, abusing, or harassing zb66 staff or other players via any communication channel, including live chat, email, or social media. zb66 maintains a zero-tolerance policy toward abusive behavior.

8. Limitation of Liability

To the fullest extent permitted by applicable law, zb66 shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or service interruption, arising out of or in connection with your use of the zb66 platform, even if zb66 has been advised of the possibility of such damages.

zb66 provides its services on an "as is" and "as available" basis. While we make every effort to ensure continuous availability and accurate game outcomes, we do not warrant that the platform will be uninterrupted, error-free, or entirely secure at all times. Platform maintenance windows will be communicated in advance where practicable.

9. Intellectual Property

All content on the zb66 platform — including but not limited to logos, graphics, game interfaces, software, text, audio, and video material — is the exclusive intellectual property of zb66 or its licensed content providers. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal recreational purposes only. You must not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any zb66 content without prior written consent from the Company.

10. Privacy and Data Protection

zb66 is committed to protecting your personal data. The collection, use, storage, and disclosure of your personal information is governed by our Privacy Policy, which forms an integral part of these Terms. By using the zb66 platform, you consent to the processing of your personal data in accordance with our Privacy Policy. We use industry-standard SSL encryption to protect data in transit, and we do not sell or rent your personal information to third parties. For full details of how we handle your data, please review our Privacy Policy.

11. Amendments to These Terms

zb66 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, we will notify registered players by email or by posting a prominent notice on the platform at least 7 days before the changes take effect. Your continued use of the zb66 platform after the effective date of any amendment constitutes your acceptance of the revised Terms.

We recommend that you review these Terms periodically to stay informed of any updates. The date at the top of this page indicates when the Terms were last revised. If you do not agree with any revised Terms, you must stop using the platform before the effective date of the changes.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable law. In the event of any dispute, controversy, or claim arising out of or relating to these Terms or the use of the zb66 platform, zb66 encourages players to first contact our customer support team to seek an amicable resolution. zb66 is committed to resolving player complaints in a fair, transparent, and timely manner. Any dispute that cannot be resolved through direct negotiation may be referred to an independent dispute resolution body. zb66 does not make specific claims regarding regulatory licensing from any particular government authority; we are committed to operating a safe and reliable platform built on fair play principles.

13. Contact Us

If you have any questions, concerns, or feedback regarding these Terms & Conditions, or if you need assistance with your zb66 account, our customer support team is available 24 hours a day, 7 days a week, 365 days a year — including during Eid, Pohela Boishakh, and other public holidays in Bangladesh.

You can reach our support team by email at [email protected]. Please include your registered username and a brief description of your query to help us assist you as quickly as possible.